WhatsApp Business

 

About WhatsApp Business

 English

A practical tool for enterprises to connect with their clients, WhatsApp Business focuses on providing a platform for business communication. It allows you to build a business profile and interact with your customers more effectively.With WhatsApp Business, you can chat with your customers just like you do on the standard WhatsApp messenger. This includes free calls, sending multimedia, and group chats. Showcase your products and services professionally with a catalog included in your business profile. In addition, you can be more responsive to customer inquiries with the help of automated messages and quick replies. The platform is compatible with all major browsers, including Google Chrome, Safari, Firefox, and more. With WhatsApp Business, you can have a business presence on WhatsApp, streamline communication with your customers, and enhance the growth of your business. If you have both personal and business phone numbers, you can install both WhatsApp Business and WhatsApp Messenger on the same phone and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

Craft a business profile to assist your clients in discovering crucial information about your enterprise, including your website, contact information and physical location.Maximize your business messaging capabilities by employing Away messages to notify clients when you are unavailable. Utilize WhatsApp Business with a landline or fixed phone number, enabling clients to message you on that number. During verification, opt for the "Call me" alternative to receive the code via phone call. Run both WhatsApp Business and WhatsApp Messenger on your phone, but each app must have a unique phone number. Enhance your response time by utilizing WhatsApp Web to reply to customers more efficiently via your computer's browser. WhatsApp Business is an upgraded version of WhatsApp Messenger, complete with all the features you depend on such as multimedia messaging, free calls*, international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

After transferring your chat backup from WhatsApp Messenger to WhatsApp Business, it's important to note that you won't be able to reverse the process and transfer it back to WhatsApp Messenger. If you want to revert back, we suggest making a copy of the WhatsApp Messenger backup on your computer prior to starting to use WhatsApp Business.
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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:

Contact us at smb@support.whatsapp.com or stay updated by following us on Twitter at http://twitter.com/WhatsApp, where our handle is @WhatsApp.

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What's New in the Latest Version 2.23.7.78

As of Apr 13, 2023, there have been some updates to the group feature on the platform. The participant limit in groups has been raised to 1024, which means more people can join and participate.

Additionally, you can now search for a contact and easily see which groups you have in common with them. Moreover, group admins now have the ability to control who can join their groups.

By going to Group Settings and enabling the "Approve new participants" feature, group admins can monitor and approve new members.